Social Capital and Entrepreneurship (Foundations and

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Language: English

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It's focused on ... managing ongoing services." In a 2004 survey designed by Noel Bruton (author of "How to Manage the IT Helpdesk" and "Managing the IT Services Process"), organizations adopting ITIL were asked to relate their actual experiences in having implemented ITIL. Using collaboration tools such as video conferencing, email, instant messaging and web conferencing, your teams can make decisions and get new products to market quickly, helping you to meet your strategic marketing goals.

Pages: 64

Publisher: Now Publishers Inc (May 30, 2005)

ISBN: 1933019107

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